Business Text Messaging

CalliText β€” text from your business number

Your customers already text you β€” but are you texting them back from your business number? CalliText lets your team send and receive SMS from your office phone number, with a shared inbox, auto-replies, appointment reminders, and drip campaigns. No personal cell numbers needed.

Get Started πŸ“ž (212) 423-1234
SMS & MMS supportedΒ· Shared team inboxΒ· Desktop + mobile appΒ· Starts at $15/mo
Features

Business texting that actually works for your team

82% of people open text messages immediately. If you're not texting your customers from your business number, you're missing the fastest response channel available.

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Text from your business number

Send and receive SMS from the same phone number your customers already call. No personal cell numbers exposed. Replies come to your shared team inbox, not one person's phone.

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Shared team inbox

Every conversation is visible to your whole team. Anyone can reply. No more "did someone text that client back?" β€” the answer is always visible in one place.

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Auto-replies & keyword triggers

Set automatic responses for after hours, holidays, or specific keywords. When a customer texts "hours" they get your schedule instantly. When they text after 6pm, they get an auto-reply with your next-day callback promise.

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Appointment reminders

Schedule text reminders before appointments. Reduce no-shows without phone calls your staff doesn't have time to make. Patients, clients, and customers confirm with a quick reply.

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Text blasts & drip campaigns

Send promotions, announcements, or follow-up sequences to your contact list. Schedule messages in advance. Track delivery and response rates. Perfect for marketing, recall notices, or event updates.

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MMS β€” send & receive pictures

Customers can text you photos (think: a picture of a broken phone, a document, a product they need). You can send images, PDFs, and documents back. Not just text β€” multimedia.

Use Cases

How NYC businesses use CalliText

Medical & dental offices

Appointment reminders, prescription ready notifications, intake form follow-ups. Patients respond to texts faster than voicemail.

Law firms

Client check-ins, document request reminders, court date confirmations. Text from the firm's number so clients always know who's messaging.

Real estate

Showing confirmations, new listing alerts, offer status updates. Agents text from the office number instead of personal cells.

Retail & restaurants

Order ready notifications, reservation confirmations, promotional blasts. Reach your customers where they actually look β€” their text messages.

Service businesses

"Your technician is on the way." "Your order is ready for pickup." "We have an opening tomorrow at 2pm β€” reply YES to confirm." Reduce phone tag.

Schools & nonprofits

Emergency notifications, event reminders, volunteer coordination. Reach parents and supporters instantly with mass text broadcasts.

Pricing

CalliText pricing

Pay based on your monthly text volume. All features included on every tier.

Monthly messages
Price
1 – 100 messages
Free
101 – 500 messages
$15/mo
501 – 1,000 messages
$27/mo
1,001 – 2,000 messages
$52/mo
2,001 – 2,500 messages
$63/mo
2,501 – 5,000 messages
$124/mo
5,001 – 10,000 messages
$210/mo

Need more than 10,000 messages/month? Contact us for custom pricing. First 100 messages/month are always free.

All features included on every tier:
Desktop app
Mobile app
Multi-device sync
MMS β€” send & receive pictures
Shared team inbox
Multi-number support
Auto-reply
Keyword auto-reply
Canned responses
Away messages
Contact sync
Export conversations
Scheduled messages
Text message blast
Scheduled text blast
Appointment reminders
Drip campaigns

β˜… = Advanced messaging features

FAQ

Common questions about CalliText

Can I text from my existing business phone number?
Yes β€” that's the core idea. CalliText enables SMS on your existing Callifi business phone number. Customers text the same number they call, and your team sees and replies from the shared inbox. If you have a non-Callifi number, we can often enable texting on it after porting it to our platform.
Can my whole team see and reply to text conversations?
Yes. CalliText uses a shared team inbox β€” every conversation is visible to all authorized users. Anyone on the team can reply, and the customer sees it coming from the business number. No more "who texted that client?" confusion. You can access the inbox from the desktop portal or the mobile app.
Do I need a separate app or can I use my regular phone?
CalliText works through a desktop and/or a mobile app. The mobile app runs alongside your regular phone β€” you'll see business texts in the CalliText app, separate from your personal iMessage or Android messages. This keeps business and personal communication completely separate.
What are drip campaigns and text blasts?
A text blast sends one message to your entire contact list (or a segment) at once β€” great for promotions, announcements, or emergency notifications. A drip campaign sends a series of messages over time β€” for example, a follow-up sequence after a new client inquiry. Both can be scheduled in advance.
Can customers send us pictures via text?
Yes. CalliText supports MMS (multimedia messaging). Customers can text you photos, and you can send images and documents back. This is useful for service businesses (customers send photos of issues), healthcare (patient documents), and real estate (property photos).
Can I use CalliText without a Callifi phone system?
Yes! CalliText is designed to work seamlessly with Callifi phone numbers. If you’re not already a Callifi customer, we can set you up with a dedicated texting number, or you can port your existing number to Callifi and manage both calls and texts in one unified platform. Call us at (212) 423-1234 to discuss your setup.

Start texting your customers today

First 100 messages/month are free. No fuss setup β€” we enable texting on your business number and you're live in minutes.

Get Started

Or call (212) 423-1234 Β· get@callifi.com