๐ 16 East 40th St, Midtown Manhattan
get@callifi.com
Your customers already text. Are you texting them back from your business landline? CalliText is two-way business SMS and MMS messaging for NYC and tri-state companies. Send appointment reminders, run SMS marketing campaigns, manage a shared team inbox, and reply to customer texts โ all from the same business phone number they already call. A2P 10DLC registration handled by Callifi.
82% of text messages are opened within minutes. Email open rates hover around 20%. Voicemail return rates are even worse. If you want to reach your customers, employees, patients, or clients reliably, SMS is the fastest, highest-engagement communication channel available.
CalliText is business SMS built for NYC businesses โ medical practices, law firms, real estate brokerages, retail stores, schools, service companies, and any other business that depends on quick communication. Send text messages from the same business phone number your customers already call. No personal cell phones exposed. No separate texting number to remember. No risk that conversations walk out the door when an employee leaves.
Every CalliText plan includes the full feature set โ no premium tiers locking you out of what you need.
Send and receive SMS from the same phone number your customers already call. No personal cell numbers exposed, ever. Customers see one number for everything โ calls, texts, voicemails.
Every text conversation is visible to your whole team. Anyone authorized can reply. No more "did anyone text that client back?" โ the answer is always visible in the shared inbox.
Customers can text you photos (a broken phone, a document, a product they need). You can send images, PDFs, and documents back. Full multimedia messaging, not just text.
Use CalliText from your computer, your tablet, or your phone. The mobile app keeps business texts separate from personal iMessage or Android messages โ no mixing work and personal life.
Manage texts across multiple business phone numbers from one inbox. Useful for multi-location businesses, departments with separate numbers, or businesses that want different numbers for different campaigns.
Callifi handles your A2P 10DLC registration with the carriers โ the federally required process to send business SMS to US mobile numbers. We file the paperwork; you start texting.
Appointment reminders, prescription ready notifications, lab result alerts, intake form follow-ups, and recall messages. Patients respond to texts faster than voicemail. See our medical office setup.
Client check-ins, document request reminders, court date confirmations, and case status updates. Text from the firm's number so clients always know who's messaging โ and the firm retains the conversation. See our law firm setup.
Showing confirmations, new listing alerts, offer status updates, document signing reminders. Agents text from the office number instead of personal cells โ the lead stays with the firm. See our real estate setup.
Order ready notifications, reservation confirmations, loyalty program updates, and promotional broadcasts. Reach customers where they actually look โ their text messages โ not in an inbox they never open.
"Your technician is on the way." "Your order is ready for pickup." "We have an opening tomorrow at 2pm โ reply YES to confirm." Reduce phone tag, improve customer experience, save staff hours.
Emergency notifications, event reminders, fundraising updates, volunteer coordination. Reach parents, donors, and supporters instantly with mass text broadcasts. See our school setup.
Tenant maintenance updates, emergency building alerts, package delivery notifications, rent reminders. One business number for the entire building. See our property manager setup.
Document request reminders, tax season scheduling, client check-ins, secure communication links. Especially valuable during tax season when phone lines are overwhelmed.
Pricing is based on your monthly outbound text message volume. All features are included on every tier โ no premium upsells, no feature gating.
โจ Inbound SMS is always free for Callifi voice customers. When your customers text your Callifi business phone number, those messages don't count toward your plan. You only pay for messages your team sends out.
| Outbound messages per month | Price |
|---|---|
| 1 โ 100 messages | Free |
| 101 โ 500 messages | $15/mo |
| 501 โ 1,000 messages | $27/mo |
| 1,001 โ 2,000 messages | $52/mo |
| 2,001 โ 2,500 messages | $63/mo |
| 2,501 โ 5,000 messages | $124/mo |
| 5,001 โ 10,000 messages | $210/mo |
Need more than 10,000 messages/month? Contact us for custom pricing. First 100 outbound messages per month are always free.
Sending business SMS in the US requires registering your phone number with the carriers under the A2P 10DLC framework. This is a federal requirement, not a Callifi requirement โ and it applies to every business texting from a US phone number.
| A2P 10DLC | Price |
|---|---|
| One-time registration fee | $70 |
| Monthly maintenance fee (to keep registration active) | $15/mo |
Callifi handles the registration paperwork with the carriers (Verizon, AT&T, T-Mobile) on your behalf. Typical registration approval time is 1-3 business days. Learn more about 10DLC below.
Frequently Asked Questions
A2P 10DLC Compliance
First 100 outbound messages per month are free. Inbound SMS is always free for Callifi voice customers. We handle your A2P 10DLC registration and you're live in 1-3 business days.
Get StartedOr call (212) 423-1234 ยท get@callifi.com
