A business phone system that actually works for you
Callifi's hosted VoIP phone system gives your NYC business enterprise-grade calling, mobile apps, business texting, CRM integration, and advanced call routing — without the enterprise price tag. We set it up, we configure it, and we support it. You just use it.
Everything your business phone should do
Every feature is included in your plan and configured by our team — not hidden behind upsells or left for you to figure out.
Mobile & desktop app
Take your business line everywhere. Make and receive calls, check voicemail, and transfer calls from your phone or laptop — using your office caller ID, not your personal number.
Smart call routing
Route calls by time of day, caller ID, department, or location. Ring groups, call queues, find-me/follow-me, and simultaneous ring — all configured for your exact workflow.
Auto-attendant & IVR
"Press 1 for sales, 2 for support..." Multi-level menus with professional greetings. Multi-language options for NYC's diverse customer base. After-hours routing to voicemail or mobile.
Business text messaging
Send and receive SMS from your business phone number. Confirm appointments, follow up with customers, and keep all communication in one place — without giving out personal cell numbers.
Voicemail to email
Every voicemail delivered to your inbox as an audio file with a written transcription. Read your messages between meetings instead of dialing in and pressing buttons.
Call recording
Record all calls automatically or on-demand. Essential for compliance, training, and dispute resolution. HIPAA-compliant options available for healthcare practices.
CRM integration
Connect your phones to Salesforce, HubSpot, Zoho, and other CRMs. Screen pops show caller info before you pick up. Click-to-call from any contact record. Call logs sync automatically.
EMR & EHR integration
Purpose-built for medical offices. Integrate your phone system with your electronic medical and health records for seamless patient communication workflows.
Internet fax
Send and receive faxes from your computer or phone — no fax machine needed. Keep your existing fax number. Essential for healthcare, legal, and government offices.
Local & toll-free numbers
Get 212, 646, 718, 917, or 347 NYC numbers. Add toll-free 800/888 numbers. Port your existing numbers from any carrier with zero downtime.
Conference calling & video
Built-in conference bridges for multi-party calls. No PINs, no third-party services. Video conferencing included for team meetings and client presentations.
Security & encryption
Enterprise-grade call encryption, fraud monitoring, and destination restrictions. Protect your system and your customers' data without thinking about it.
Up and running in days, not weeks
We don't ship you a box of phones and wish you luck. Your dedicated project manager handles everything.
Free consultation
We learn how your business uses phones today — extensions, call flows, pain points, integrations. You get a clear proposal with exact pricing. No surprises, no hidden fees.
We build your system
We configure everything: auto-attendant greetings, call routing rules, ring groups, voicemail boxes, user permissions, mobile app setup, and CRM connections. You approve it before we go live.
Seamless go-live
We port your numbers (zero downtime), ship pre-configured phones to your office, and train your team on-site or remotely. Most businesses are fully live in 3-5 business days.
Ongoing support
Need to add an extension, change a call flow, or troubleshoot an issue? Call us during business hours and a real person picks up. After hours, leave a message and we call back first thing.
Built for how your industry works
We configure your system around the way your specific business operates — not the other way around.
The phone company that picks up the phone
You're not buying software from a website. You're working with a team in Midtown Manhattan that sets up your system and supports it personally.
We set up everything
Auto-attendant, call routing, voicemail, mobile apps, CRM integration — all configured by us before you go live. Your team just picks up the phone and starts working.
Local, on-site support
Our technicians are dispatched from 16 East 40th Street in Midtown. When you need help, we show up at your office — not on a chatbot from another timezone.
No contracts
We earn your business every month. No multi-year lock-ins, no early termination fees. If we're not delivering, you can leave. (Nobody does.)
Legacy system migration
Switching from Avaya, NEC, Nortel, Panasonic, or Mitel? We've migrated hundreds of businesses off legacy PBX systems. Same numbers, zero downtime, we handle everything.
One vendor for everything
Phone system, internet, cabling, elevator phones — Callifi handles it all. One number to call, one team that knows your business, no finger-pointing between vendors.
Family-run, customer-first
Founded and run by Gill and Sasson Abada. You'll know the people behind your phone system by name — and they'll know yours.
What NYC businesses say
"Customer service is SO good. I always get a real person and they solve the problems so quickly."Jason Katz
"Sasson & Rafi are awesome. Great customer support. Walked us through everything!"Annatte Ben-Zvy
"Ease of setup is incomparable. No issues in the 7 months we've been with Callifi!"Trey Tetreault
"We were able to set up our new phone system quick and easy. Responsive service and caring."Melissa Murillo
"Upgrade without a hitch. Now have greater communication capabilities for office and cell."Frederic Ross
"Five stars. Fantastic people. Make talking about VOIP and phone solutions easy."Jim Frawley
We migrate you off anything
Still running an aging PBX? We've migrated hundreds of NYC businesses off legacy phone systems — keeping every number, every extension, and every call flow. Zero downtime.
Serving all of New York
Manhattan · Brooklyn · Queens · Bronx · Staten Island · White Plains · Yonkers · New Rochelle · Westchester · Long Island · Northern New Jersey
On-site installation and support from 16 East 40th Street, Midtown Manhattan.
Ready for a phone system that just works?
Get a free quote with exact pricing for your business. Most quotes delivered same day. No contracts, no pressure.
📞 Call (212) 423-1234Or email get@callifi.com · (888) 49-CALLIFI