Industry solutions

HIPAA-compliant phone systems for healthcare

Your patients call to schedule appointments, check test results, request refills, and ask billing questions. Your staff spends half the day on the phone. Callifi builds phone systems that make every one of those calls faster, more secure, and better connected to the tools your practice already uses β€” with on-site support across the NYC tri-state area.

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πŸ“žΒ Β Call (212) 423-1234

What healthcare offices actually need from a phone system

Callifi's hosted VoIP platform is HIPAA and SOC 2 compliant out of the box. Encrypted voice, encrypted voicemail, encrypted fax, and access-controlled call recordings. We execute BAAs (Business Associate Agreements) with every healthcare client. Your phone system integrates with the EMR your practice already uses β€” screen pops with patient info when they call, click-to-call from patient records, and automatic call logging. Send prescriptions, referrals, and lab orders via CalliFax directly from your workflow. Reduce no-shows with automated CalliText appointment reminders from your office number. Smart call routing sends patients to scheduling, billing, pharmacy, or clinical staff without a receptionist transferring every call. After-hours routing sends urgent calls to on-call providers and everything else to voicemail with instant email notification. Connect multiple offices, satellite clinics, and remote providers under one phone system.

Frequently asked questions

Is the phone system HIPAA compliant?
No β€” Callifi is a phone system provider. We integrate your phone system with the EMR/EHR platform you already use (Epic, athenahealth, eClinicalWorks, NextGen, and others). Your phone talks to your records system β€” screen pops, click-to-call, automatic call logging β€” without switching between applications.
What types of healthcare practices use Callifi?
Yes. Callifi is HIPAA and SOC 2 compliant. Call recording, voicemail, fax, and text messaging are all encrypted. We execute BAAs with healthcare clients as required.
Can I keep my existing phone numbers when switching to Callifi?
Medical offices, dental practices, behavioral health providers, urgent care centers, specialty clinics, physical therapy offices, ophthalmology, dermatology, and multi-location healthcare groups across the NYC tri-state area.
How does Callifi handle after-hours calls for medical offices?
Yes. We port all your existing phone and fax numbers to Callifi with zero downtime. Your patients call the same number they always have. The port takes 3-5 business days.

Ready to upgrade your phone system?

Tell us about your business and we'll design a phone system tailored to your industry.

Get a Free Assessment

Or call (212) 423-1234 Β· get@callifi.com

Other industries we serve

Healthcare Financial services Government Manufacturing Real estate Schools All industries β†’