📍 16 East 40th St, Midtown Manhattan
get@callifi.com
Repair bills climbing. Parts getting scarce. Features stuck in 2008. Copper lines failing. You already know your phone system needs to go — you just need someone to handle the transition without blowing up your office. Callifi replaces legacy phone systems for NYC businesses every week. Same numbers. Same extensions. Zero downtime. On-site from Midtown Manhattan.
If three or more of these sound familiar, you're spending more keeping the old system alive than a new one would cost:
You've called a tech twice this year already. Trunk cards, power supplies, and voicemail boards are failing more often. Each repair is $200-500+ and the next one could be the big one.
Your technician says "let me see if I can source one" more than you'd like. Handsets, expansion cards, and voicemail units for discontinued systems are getting scarce and expensive.
Your carrier won't fix your analog trunks, won't provision new ones, or is pushing you to "upgrade" to their overpriced fiber package. The copper infrastructure your PBX depends on is disappearing.
Staff working from home can't use the office phone system. Doctors call patients from personal cells. Your team misses calls when they're away from their desk.
Maintenance contracts on legacy PBX systems cost more every year as vendors exit the market. Some contracts now cost more annually than a modern hosted system would cost monthly.
Toshiba exited in 2017. Nortel went bankrupt. Panasonic is pulling back. Mitel was absorbed by RingCentral. If your manufacturer is gone, support will only get harder.
We've migrated businesses off every legacy PBX brand. Click your system for brand-specific service and migration details:
Not ready to replace yet? If your system still works but your copper lines are failing, we can install SIP trunks to keep it running over internet. No rip-and-replace required.
We've done this hundreds of times. The process is designed so your office has zero downtime — your old system works until the moment the new one goes live.
We visit your office, document your current system (how many phones, how calls route, what your pain points are), check your internet bandwidth, and assess cabling needs. You get a detailed quote with no surprises.
We replicate your existing call flows — auto-attendant, hunt groups, ring patterns, voicemail, after-hours routing — in the new system. If you want to improve anything (add a call queue, change your greeting, set up mobile apps), we build that in too.
If your office needs new network drops, PoE switches, or patch panel work, we do it before the phone swap. Most offices with existing Cat5e or Cat6 cabling need little or no new wiring.
We pre-configure every phone — Cisco, Yealink, Poly, or Grandstream — with the right extension, speed dials, and BLF keys. Phones arrive at your office labeled by desk position.
We port every phone number and fax number from your current carrier. Your old system keeps working until the port completes — then the new phones take over instantly. Your clients never notice a thing.
We install phones, test every line inbound and outbound, verify voicemail, fax, caller ID, and 911. Your old PBX gets disconnected. We can remove it or leave it for your landlord — your call.
On-site staff training on day one. Ongoing support from the same team that built your system. Need to add a phone, change routing, or set up the headset your new hire just bought? One call to us.
Call routing, auto-attendant, voicemail to email, call queuing, ring groups, extension dialing, and a web portal to manage it all. Month-to-month available.
Make and receive calls from your business number on your cell phone. Business caller ID, not your personal number. Work from anywhere.
Click-to-call from your computer. Great for staff who live in their CRM or email — dial without picking up the handset.
Every phone number, fax number, and toll-free number transfers with zero downtime. Your clients call the same numbers they always have.
Ditch the fax machine. Send and receive faxes from email. Keep your existing fax number. Available as a monthly add-on.
Text from your business number. Appointment reminders, customer follow-ups, two-way conversations. Available as a monthly add-on.
Free on-site assessment. We'll look at your current system, tell you honestly whether to repair or replace, and give you a detailed quote with no surprises.
Get a Free AssessmentOr call (212) 423-1234 · get@callifi.com
