Callifi is an Callifi provides Cisco phone system support, maintenance, and migration services for NYC businesses. Whether you're running Cisco UCM, Business Edition, Meraki, or need Cisco IP phones for your hosted VoIP platform — we supply, configure, and support them. On-site from Midtown Manhattan.
Cisco makes some of the best business phones on the market — but their on-premises phone systems are complex and expensive to maintain. Callifi helps NYC businesses get the most out of their Cisco investment, or migrate to a simpler platform when it makes sense.
System down? We diagnose and repair Cisco UCM, Business Edition 6000/7000, Meraki, and legacy CallManager systems on-site or remotely. Technicians dispatched same-day across NYC.
Proactive monitoring, firmware updates, and ongoing maintenance to We supply Cisco 6800, 7800, and 8800 series IP phones — new and refurbished — provisioned and ready for your system. Whether you're adding phones to an existing Cisco deployment or using Cisco phones on a Callifi hosted PBX.
Phone provisioning, UCM configuration, dial plan setup, voicemail, auto-attendant, hunt groups, SIP trunk configuration, and integration with third-party platforms. We configure Cisco phones for both Cisco UCM and non-Cisco hosted PBX systems.
Extension changes, auto-attendant setup, call routing, QoS configuration, VLAN setup, PoE switch deployment, and voice network optimization for Cisco phone deployments. We ensure your network is properly configured for voice traffic.
New phone drops, patch panel cleanup, MDF/IDF work, and structured cabling for Cisco deployments. Structured cabling, PoE switch installation, phone mounting, and conference room setup.
Ready to move off on-premises Cisco UCM or Business Edition? We migrate your entire system to modern hosted PBX — same numbers, same extensions, modern features — often at significantly lower cost than Cisco SmartNet renewals.
From legacy Cisco CallManager to current Webex Calling, and Cisco IP phones on any platform.
On-premises platform
Cisco's enterprise on-premises call control platform. We handle configuration, maintenance, phone adds/moves/changes, SIP trunk setup, and Unity voicemail. Migration paths available to hosted PBX or Webex Calling.
On-premises platform
Cisco Business Edition — the bundled UCM appliance for mid-size businesses. Full support for configuration, licensing, phone provisioning, and migration when SmartNet costs become prohibitive.
Cloud-managed platform
Meraki MR phones and cloud-managed voice. Dashboard configuration, phone provisioning, and integration support. We supply and deploy Meraki phones for businesses already on the Meraki ecosystem.
MPP phones for third-party platforms
Cisco's cloud calling platform using Cisco phones. We help businesses deploy, configure, and support Webex Calling environments with Cisco 6800/7800/8800 series phones.
MPP phones for third-party platforms
We supply Cisco 7821, 7841, 7861, 8845, 8851, and 8865 IP phones — new and certified refurbished. Pre-provisioned for your platform, delivered to your office, and configured by our team.
MPP phones for third-party platforms
Cisco 6821, 6841, 6851, and 6861 multiplatform phones (MPP) work with non-Cisco hosted PBX systems including Callifi. Enterprise-grade Cisco hardware without requiring Cisco UCM.
Cisco makes great phones. But their on-premises systems are expensive to maintain, and their licensing is complex. Callifi gives you Cisco quality with simpler support.
Call us any time. During business hours, a real person picks up — someone in New York who knows your system. After hours, leave a message and we'll call you back first thing. No ticket queues, no runaround.
Our technicians are dispatched from 16 East 40th Street in Midtown. We service Manhattan, Brooklyn, Queens, Bronx, Westchester, and beyond.
We supply and support Cisco IP phones on Cisco UCM, Webex Calling, Callifi hosted PBX, and other third-party platforms. You get Cisco hardware quality without being locked into Cisco's full stack.
Cisco SmartNet renewals, licensing, and on-premises infrastructure costs add up fast. We'll tell you honestly whether maintaining your Cisco UCM makes sense or whether a hosted PBX with Cisco phones would save you money — often significantly.
We also service Avaya, NEC, Panasonic, Nortel, Mitel, Toshiba, and ShoreTel systems. Plus internet, cabling, elevator phones, and complete hosted PBX solutions.
Founded and run by Gill and Sasson Abada. When you call Callifi, you're treated like family — because that's how we run our business.
Real reviews from real NYC businesses.
"Customer service is SO good. I always get a real person and they solve the problems so quickly."Jason Katz
"Sasson & Rafi are awesome. Great customer support. Walked us through everything!"Annatte Ben-Zvy
"Callifi is a one-stop shop. Service and support for a cutting-edge business phone system."Heather C. McCalla
"Ease of setup is incomparable. No issues in the 7 months we've been with Callifi!"Trey Tetreault
"Upgrade without a hitch. Now have greater communication capabilities for office and cell."Frederic Ross
"Five stars. Fantastic people. Make talking about VOIP and phone solutions easy."Jim Frawley
Manhattan · Brooklyn · Queens · Bronx · Staten Island · White Plains · Yonkers · New Rochelle · Westchester County · Nassau County · Suffolk County · Long Island · Northern New Jersey
On-site Cisco phone system support, installation, and support from our office at 16 East 40th Street, Midtown Manhattan, NY 10016.
Call us now or request a service call. Free phone system assessment. Same-day emergency response.
📞 Call (212) 423-1234Or email support@callifi.com · Available 24/7 · (888) 49-CALLIFI
