Callifi is an Still running Nortel? You're not alone — thousands of NYC businesses still depend on Norstar, BCM, and Meridian systems every day. Callifi keeps them running and migrates them when you're ready. Same-day on-site support from Midtown Manhattan.
Nortel went bankrupt in 2009 but their phone systems didn't disappear. Millions of Norstar and BCM systems are still in service. Callifi is the independent service team NYC businesses call to keep them running.
System down? We diagnose and repair Norstar, BCM 50/200/400/450, Meridian, and CS1000 systems on-site or remotely. Technicians dispatched same-day across NYC.
Proactive monitoring, firmware updates, and ongoing maintenance to keep your Nortel system running reliably. Proactive checks, firmware management, and same-day emergency support with rapid response.
Replacement handsets, trunk cards, expansion modules, CallPilot voicemail units, and accessories. We stock T7316E, T7208, T7100, M7310, M7324, and i2002/i2004 IP phones.
Extension changes, auto-attendant setup, call routing, CallPilot voicemail, hunt groups, night service, and line programming for any Norstar or BCM platform.
New phone drops, patch panel cleanup, MDF/IDF work, and structured cabling for Nortel systems. Relocation of existing Nortel equipment to new offices.
Ready to move off Nortel? We migrate your entire system to modern hosted PBX — same numbers, same extensions, modern features, dramatically lower cost.
Nortel may be gone, but their systems are everywhere. Our technicians have decades of combined experience across every Nortel platform ever deployed in New York.
End-of-life — we still support it
The backbone of NYC small business telephony for 20+ years. Modular ICS and Compact ICS systems. We repair, program, and stock T7316E, T7208, and T7100 handsets.
End-of-life — we still support it
The all-in-one small business platform. SIP trunking, voicemail, auto-attendant, and unified messaging. We handle repairs, programming, and CallPilot configuration.
End-of-life — we still support it
Mid-size platforms supporting IP and digital stations. Full support for trunk cards, media bay modules, CallPilot, and multi-site networking.
Legacy — repair & migration
Enterprise workhorse found in larger NYC offices and institutions. We maintain and repair these systems and provide migration paths when hardware becomes unreliable.
Legacy — repair & migration
Successor to the Meridian 1 for large enterprise deployments. Signaling server, call server, and media gateway support. Migration planning for complex multi-site environments.
Deep legacy
Running an original Norstar Plus or Modular system from the 90s? We've seen it, we can fix it, and we can help you plan a graceful exit when the time comes.
Nortel's been bankrupt since 2009. Most telecom companies won't touch their systems anymore. We will — and we're good at it.
Call us any time. During business hours, a real person picks up — someone in New York who knows your system. After hours, leave a message and we'll call you back first thing. No ticket queues, no runaround.
Our technicians are dispatched from 16 East 40th Street in Midtown. We service Manhattan, Brooklyn, Queens, Bronx, Westchester, and beyond.
T7316E and T7208 handsets, trunk cards, CallPilot units, expansion modules, media bay modules — parts that are getting harder to find every year. We have them.
We'll keep your Nortel running as long as it makes sense. But we'll also tell you honestly when it's time to move — and we'll handle the migration ourselves so you don't have to start from scratch with a new vendor.
We also service Avaya, NEC, Panasonic, Mitel, and ShoreTel systems. Plus internet, cabling, elevator phones, and complete hosted PBX solutions.
Founded and run by Gill and Sasson Abada. When you call Callifi, you're treated like family — because that's how we run our business.
Real reviews from real NYC businesses.
"Customer service is SO good. I always get a real person and they solve the problems so quickly."Jason Katz
"Sasson & Rafi are awesome. Great customer support. Walked us through everything!"Annatte Ben-Zvy
"Callifi is a one-stop shop. Service and support for a cutting-edge business phone system."Heather C. McCalla
"Ease of setup is incomparable. No issues in the 7 months we've been with Callifi!"Trey Tetreault
"Upgrade without a hitch. Now have greater communication capabilities for office and cell."Frederic Ross
"Five stars. Fantastic people. Make talking about VOIP and phone solutions easy."Jim Frawley
Manhattan · Brooklyn · Queens · Bronx · Staten Island · White Plains · Yonkers · New Rochelle · Westchester County · Nassau County · Suffolk County · Long Island · Northern New Jersey
On-site Nortel repair, installation, and support from our office at 16 East 40th Street, Midtown Manhattan, NY 10016.
Call us now or request a service call. Free phone system assessment. Same-day emergency response.
📞 Call (212) 423-1234Or email support@callifi.com · Available 24/7 · (888) 49-CALLIFI