Callifi is an Toshiba exited the business phone market in 2017, but thousands of NYC businesses still depend on Strata CIX, IPedge, CTX, and DK systems every day. Callifi keeps them running — and migrates you when you're ready. Same-day on-site support from Midtown Manhattan.
Toshiba shut down its Telecommunication Systems Division in 2017. The manufacturer is gone, but your phone system isn't. Callifi is the independent service team NYC businesses call to keep Toshiba systems running.
System down? We diagnose and repair Toshiba Strata CIX, IPedge, CTX, and DK systems on-site or remotely. Technicians dispatched same-day across NYC.
Proactive monitoring, firmware updates, and ongoing maintenance to keep your Toshiba system running. Proactive checks and same-day emergency support with rapid response.
Replacement handsets, PCTU cards, RCOU trunk cards, RCIU interface units, Stratagy voicemail cards, and accessories. We stock DP5130, DP5132, IP5132, IP5531, and legacy DKT3000 series handsets.
Extension changes, auto-attendant setup, call routing, Stratagy voicemail, hunt groups, night service, DISA, auto-attendant, and system programming for any Toshiba platform.
New phone drops, patch panel cleanup, MDF/IDF work, and structured cabling for Toshiba systems. Relocation of existing Toshiba equipment and structured cabling for office moves.
Ready to move off aging Toshiba hardware? We migrate your entire system to modern hosted PBX — same numbers, same extensions, modern features, lower cost. Since Toshiba no longer makes parts, migration planning is especially important.
Toshiba may have left the phone business, but their systems are everywhere in NYC offices. Our technicians have years of experience across every Toshiba platform.
End-of-life — we still support it
Toshiba's flagship platform — CIX40, CIX100, CIX200, CIX670, and CIX1200. IP and digital stations, SIP trunks, Stratagy voicemail, DECT wireless. We repair, program, and stock parts for all CIX models.
End-of-life — we still support it
Toshiba's pure-IP platform — IPedge EP, EC, and EM servers. SIP-based with IP5000 series phones. We maintain, repair, and provide migration paths for all IPedge deployments.
Legacy — we still support it
CTX28, CTX100, and CTX670 hybrid systems. The predecessor to Strata CIX that's still running in many NYC offices. We repair, program, and supply parts including PCTU and RCOU cards.
Deep legacy — repair & migration
DK40i, DK280, and DK424i digital systems from the 90s and 2000s. Parts are scarce but we maintain stock of DKT3000 series handsets and common boards. Migration recommended for failing units.
Deep legacy — repair & migration
Strata DK8, DK14, DK40, and DK280 systems. Earlier generation Toshiba digital platforms. We can repair and maintain these but strongly recommend migration planning given parts scarcity.
Discontinued cloud
Toshiba's cloud offering that was discontinued when they exited the market. If you're still on VIPedge or were transitioned to another provider, we can help you evaluate your options and migrate.
Toshiba shut down its phone division in 2017. Your original dealer probably moved on years ago. Callifi didn't — we're still servicing Toshiba systems across NYC.
Call us any time. During business hours, a real person picks up — someone in New York who knows your system. After hours, leave a message and we'll call you back first thing. No ticket queues, no runaround.
Our technicians are dispatched from 16 East 40th Street in Midtown. We service Manhattan, Brooklyn, Queens, Bronx, Westchester, and beyond.
DP5130 and DP5132 handsets, IP5000 series phones, PCTU cards, RCOU trunk cards, Stratagy voicemail units, DKT3000 series handsets — parts that most dealers stopped carrying years ago.
Toshiba isn't coming back to the phone business. Parts get harder to find every year. We'll keep your system running as long as it makes sense, but we'll also be honest when it's time to migrate — and we'll handle the transition ourselves.
We also service Avaya, NEC, Panasonic, Nortel, Mitel, and ShoreTel systems. Plus internet, cabling, elevator phones, and complete hosted PBX solutions.
Founded and run by Gill and Sasson Abada. When you call Callifi, you're treated like family — because that's how we run our business.
Real reviews from real NYC businesses.
"Customer service is SO good. I always get a real person and they solve the problems so quickly."Jason Katz
"Sasson & Rafi are awesome. Great customer support. Walked us through everything!"Annatte Ben-Zvy
"Callifi is a one-stop shop. Service and support for a cutting-edge business phone system."Heather C. McCalla
"Ease of setup is incomparable. No issues in the 7 months we've been with Callifi!"Trey Tetreault
"Upgrade without a hitch. Now have greater communication capabilities for office and cell."Frederic Ross
"Five stars. Fantastic people. Make talking about VOIP and phone solutions easy."Jim Frawley
Manhattan · Brooklyn · Queens · Bronx · Staten Island · White Plains · Yonkers · New Rochelle · Westchester County · Nassau County · Suffolk County · Long Island · Northern New Jersey
On-site Toshiba repair, installation, and support from our office at 16 East 40th Street, Midtown Manhattan, NY 10016.
Call us now or request a service call. Free phone system assessment. Same-day emergency response.
📞 Call (212) 423-1234Or email support@callifi.com · Available 24/7 · (888) 49-CALLIFI
