Callifi helps New York businesses migrate off aging Mitel & ShoreTel systems — keeping every number, cutting costs, and going live in under a week. 24/7 support from our Midtown Manhattan team.
Your Mitel/ShoreTel contract renewals get more expensive every year, and finding certified techs for legacy ShoreTel Connect and MiVoice systems is getting harder and pricier.
Mitel has been merging and discontinuing ShoreTel products since the acquisition. Support is fading, parts are vanishing, and you're one hardware failure from dead phones across the office.
No real mobile app. No modern integrations. No voicemail-to-email that actually works. Your staff is working around the phone system, not with it.
Your dedicated project manager handles everything. Most migrations take 3–5 business days.
We review your current Mitel/ShoreTel setup — extensions, call flows, auto-attendants, fax lines, everything. You get a clear migration plan with no surprises.
We replicate your exact call routing in our hosted PBX. Same extensions, same numbers, same caller experience — with modern features on top.
We port your numbers (zero downtime), ship pre-configured Yealink, Poly, or Cisco phones, and train your entire team on-site or remotely.
Call us any time and a real person answers — our team at 16 E 40th St in Midtown who knows your system. No ticket queues, no runaround.
| Your Mitel/ShoreTel System | With Callifi | |
|---|---|---|
| Hardware maintenance | You own it (and the headaches) | Included — we manage everything |
| Mobile & desktop apps | Limited / extra cost | Full-featured, included |
| Support response | Ticket system, days | Live human, 24/7, under 5 min |
| Uptime | Depends on your hardware | 100% server uptime |
| CRM & EMR integrations | Complex, expensive add-ons | Built-in EMR, EHR, CRM integration |
| Business texting | Not available | Text from your business number |
| Scaling | Buy more hardware | Add a line in 5 minutes |
"Customer service is SO good. I always get a real person and they solve the problems so quickly."Jason Katz
"Upgrade without a hitch. Now have greater communication capabilities for office and cell."Frederic Ross
"Ease of setup is incomparable. No issues in the 7 months we've been with Callifi!"Trey Tetreault
Your business line on every device. Take calls, transfer, check voicemail — from anywhere.
Auto-attendants, ring groups, time-based routing, call queues — all configured by our team.
Send and receive texts from your business number. Keep customer communication in one place.
Built for healthcare. Integrate directly with your electronic medical and health records systems.
Keep your fax numbers. Send and receive faxes digitally — as easy as email. No machine needed.
Connect your phones to Salesforce, HubSpot, and more. Screen pops, click-to-call, auto-logging.
Get a free migration plan with exact pricing for your business. Most quotes delivered same day.
Get My Free Quote →🔥 April special: Waived setup fees for businesses that switch this month
Manhattan · Brooklyn · Queens · Bronx · White Plains · New Rochelle · Yonkers · Westchester · and beyond.
On-site installation and support from our office at 16 East 40th Street, Midtown Manhattan.