📍 16 East 40th St, Midtown Manhattan
get@callifi.com
Moving your NYC office? If you don't start on your phone and internet setup 6-8 weeks before the move, you'll be sitting in a new office with no dial tone. Here's the timeline.
We've walked into dozens of NYC offices on day two of a move where nothing works. The furniture is in place. The computers are set up. But the phones are dead, the internet isn't installed, and the staff is using cell phones to call patients, clients, and vendors.
The problem is almost always the same: they started too late. Internet circuits in NYC buildings take 4-8 weeks to install. Number porting takes 3-5 business days. Cabling takes 1-2 weeks. If you called two weeks before the move, you're already behind.
Here's the timeline we give every client. Learn about our full office move services.
Before you sign the lease on your new space (or immediately after), get a phone and internet professional to walk both locations. At your current office, we document your phone system — how many phones, how calls route, extensions, voicemail, fax lines, and after-hours setup. At the new space, we check what's already wired, what internet providers serve the building, and what cabling needs to be run.
This is where the three big decisions get made:
Contact Callifi for a free move assessment — we visit both locations at no charge.
This is the most critical step and the one most businesses skip. Internet installation in NYC commercial buildings can take 4-8 weeks depending on the provider and whether the building is already lit. If Verizon Fios needs to run fiber to your floor, that's 6-8 weeks. Spectrum business can sometimes move faster if coax is already in the building.
We compare all available ISPs for your new building, order the circuit, and coordinate with the building manager for riser access and MDF closet entry. This is not something to leave to your office manager — the logistics in NYC buildings are specific and time-sensitive.
Your new office probably doesn't have network drops at every desk. Even if it does, the existing cabling might be unlabeled Cat3 from the 90s that can't support VoIP phones or Gigabit data.
We run Cat6 to every desk position, install patch panels and PoE switches, build out the MDF/IDF closet, and label and document everything. This needs to happen before furniture arrives — running cable around desks is twice as expensive and half as clean.
Porting your phone numbers from your current carrier to the new system takes 3-5 business days. We submit the port request and schedule the completion date to coincide with your move-in day. Your old phones keep working at your current office until the port completes — then the numbers instantly switch to the new location.
This applies to every phone number and fax number your business uses. Your clients, patients, and vendors continue calling the same numbers they always have.
Every phone is programmed with the right extension, speed dials, and BLF keys before it ships. They arrive at your new office in boxes labeled by desk position. On move day, our technicians place each phone, plug it in, and it registers automatically. No on-site programming needed.
We supply Cisco, Yealink, Poly, and Grandstream phones — matched to each person's role and call volume.
Our team is at your new office on move day. We verify internet is live, connect the network, install phones, test every line inbound and outbound, verify voicemail and fax, and train your staff. Your team walks in and starts making calls.
If your building needs elevator phones for DOB compliance, we handle that during the same visit.
The first week in a new office always has adjustments — a phone needs to move to a different desk, the ring pattern isn't quite right for the front desk, someone needs a headset. We're available all week by phone for quick changes.
An office move is the cleanest time to upgrade your phone system. If you're still running an old Avaya, NEC, or Panasonic PBX, moving it to the new office means paying to relocate hardware that's already aging. Starting fresh with hosted VoIP at the new location means new phones, modern features, and no legacy hardware to maintain.
Either way — relocate the old system, upgrade to new, or a hybrid approach — Callifi handles the entire process. One vendor for phones, internet, and cabling. No finger-pointing between three different companies.
Call (212) 423-1234 or contact us for a free move assessment.
